Safeguarding adults
Everyone has a responsibility to report abuse or suspected abuse for adults at risk and to adopt and implement the legislation set out in the Care Act (2014).
An adult at risk is a person aged 18 years or over “who has needs for care and support (whether or not the local authority is meeting those needs) and is experiencing, or at risk of, abuse or neglect and as a result of those care and support needs is unable to protect themselves from either the risk of, or the experience of abuse or neglect.” (Care Act 2014. Para. 14.2).
Abuse may be one or a combination of different types of abuse e.g. physical, verbal, psychological, neglect, self-neglect etc.
Read more about the different types of abuse.
Making an alert
If you have concerns that someone you know is being abused then please contact one of the organisations below.
If the concern relates to a statutory provider or a health funded placement then the council will inform the CCG’s safeguarding team and appropriate safeguarding procedures will be instigated.
Devon Care Direct
  • 0345 1551 007 (Mon to Fri 8am to 8pm, Sat 9am to 1pm)
  • Out-of-hours 0345 6000 388
  • Website
  • Factsheets
  • 01752 668 000 (Mon to Fri 9am to 5pm)
  • Out of hours – 01752 346 984
  • Website
  • Factsheets
NEW Devon CCG Safeguarding Adults Team  
Devon and Cornwall Police
  • 101 (non-emergency)
  • 999 (emergency)
Domestic violence
Domestic Violence is violence which takes place within the context of a close relationship and has a considerable impact on an individual’s health and wellbeing and that of their children.
  • Freephone helpline for women: 0800 3283 070
  • Outreach support and telephone helpline for men: 0845 0646 800
PREVENT agenda
The CCG has a responsibility under the PREVENT agenda to help stop the radicalisation of vulnerable people that use our services as part of the Government’s counter-terrorism policy.
If you have concerns regarding someone who is at risk of being radicalised, make a referral at or for immediate concerns to the safety of the public due to a potential terrorist act then please call 999.
For more information, visit the Devon Safeguarding Children website or contact Chrissie Bacon, Associate Designated nurse for safeguarding children at
Key documents

The following are key documents with regards to the safeguarding adults agenda:
Francis Report into Mid Staffordshire NHS Trust 2013Winterbourne View Serious Case Review
Key links
The following are key links to the safeguarding adults boards for Devon County Council and Plymouth City Council:
Devon County Council safeguarding adults boardPlymouth City Council safeguarding adults board
Key policies
The following policies are in place within the CCG with regards to safeguarding adults:
Safeguarding adults policyClick here to download this file
Add this document to cartMental capacity act policyClick here to download this file
Add this document to cart
Care Act 2014
Legislation with particular relevance to safeguarding includes:
Care Act implications for safeguarding adultsClick here to download this file
Add this document to cartHuman Rights Act 1998Equality Act 2010 Mental Capacity Act 2005Safeguarding Vulnerable Groups Act 2006Mental Health Act 1983NHS Act 2006
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