Getting the best from your care
How you can help staff do a good job

If you are going for an appointment, give yourself time to arrive and be calm.
Make a list of:

  • Questions
  • Symptoms
  • Things to check
If you are expecting news of a diagnosis, and are too worried to listen well, ask a friend to come with you to listen and take notes.

Let staff know if your condition changes or anything is going wrong.

If treatment is not working, go back and say so after the trial period advised.

If you are in hospital , let staff know what members of your family they may give information to, and ask those named family members to let others in your family or friends know how you are progressing.

Further information related to "How you can help staff do a good job": 
Getting the most from GP appointmentsWhat questions should I ask at my appointment?
Being Open
Being Open

NHS NEW Devon CCG and South Devon & Torbay CCG have pledged to support patients, staff and partner agencies if they feel something has gone wrong with our services to them. 
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